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FREQUENTLY ASKED QUESTIONS
HOW CAN I KEEP UP WITH YOUR NEW WORK?
We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter! I am in the process of setting this up right now and I will post the link here ASAP. In the meantime, you can also follow us on our social media pages as we are constantly posting about new work!
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WHAT IS YOUR SHIPPING POLICY?
FOR PRINTS We will choose the most cost-effective shipping carrier based on the items ordered and their destination. You may choose upgraded options. Shipping times vary by the method you choose. You will receive a tracking number as soon as your order has been shipped. As expected, there may be delays due to the ongoing pandemic related to production and or shipping but this will be communicated if needed.
SHIPPING PRICES are calculated based on your cart total as follows:
| Cart Total From | To | Standard Shipping* | 2-Day Shipping* | Overnight Shipping* | International Shipping Charge* | HI &AK Standard Shipping | HI &AK 2-Day Shipping | HI &AK Overnight Shipping |
| $0.00 | $87.49 | $5.99 | $11.99 | $19.99 | $32.80 | $15.99 | $19.99 | $29.99 |
| $87.50 | $174.99 | $9.99 | $11.99 | $19.99 | $32.80 | $15.99 | $19.99 | $29.99 |
| $175.00 | $262.49 | $14.99 | $16.99 | $23.99 | $58.73 | $22.49 | $25.49 | $35.99 |
| $262.50 | $349.99 | $18.99 | $21.99 | $34.99 | $69.10 | $24.69 | $28.59 | $45.49 |
| $350.00 | $524.99 | $21.99 | $37.99 | $57.99 | $119.94 | $28.59 | $49.39 | $75.39 |
| $525.00 | $699.99 | $35.99 | $74.99 | $99.99 | $133.28 | $46.79 | $97.49 | $129.99 |
| $700.00 | $1749.99 | $49.99 | $83.99 | $125.99 | $222.16 | $64.99 | $109.19 | $163.79 |
| $1750.00 | $3499.99 | $75.99 | 105.99 | $149.99 | $322.19 | $98.79 | $137.79 | $194.99 |
| $3500.00 | Plus | $99.99 | $149.99 | $199.99 | $444.34 | $129.99 | $194.99 | $259.99 |
** Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges. Please see our Crate and Freight shipping policies below for more information.
Large Size Products and Crating Policies
Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost. All additional Crate fees are included in the product total.
- Crate for MetalPrints over 30x40 to 40x60 $15.00 (required)
- Crate for MetalPrints over 40x60 $20.00 (required)
Products over 40" long that are shipped flat may require freight shipping,
We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.
FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 3-9 business days (often an original is on exhibit and I will have to get it). Tracking information will be emailed to you as soon as available. We offer FREE Shipping for these items in the continental US.
PLEASE REACH OUT TO ME for shipping outside the continental USA or international shipping. We will determine the best method and cost based on your location.
NOTE: We are not responsible for duties and taxes required for international shipping. Shipping Quotes are available for large orders or orders shipping to international destinations. Please use the CONTACT tab to provide us with the details of what will be in the order and the address it will be shipped to.
NOTE THAT ALL SALES ARE FINAL AND We do not accept returns
- We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
- If your prints arrive damaged, please keep all packaging and contact me at https://www.skipmarshart.com/contact with your order number for further instructions.
- We ship all originals in house, again, for any damages please contact me at https://www.skipmarshart.com/contact but be advised that damage claims will need to be filed with the carrier.
